Idealz Venezuela Privacy Policy

Apple is not a sponsor nor is it involved in the activities of Idealz campaign draws in any manner.

Your privacy is important to us. This Privacy Policy explains how and why we collect, use, share, transfer and store Personal Information, and provides information about your rights under applicable data protection laws, including Venezuela's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP). This Privacy Policy governs the Personal Data we collect from users ("you" or "your") who visit our website and use our applications and services ("Platform").

We may revise this Privacy Policy from time to time by publishing the amended terms at https://www.idealz.com.ve/privacy-policy.html. All amended conditions will automatically take effect upon publication. Your continued use after an updated Privacy Policy is published means that you accept and consent to all its revisions.

  1. Data Controller
    1. For the purposes of applicable data protection legislation, the "controller" of the processing of your Personal Data is: Idealz Venezuela ("IdealzVE", "We", "Us" or "Our").
  2. Collection of your Personal Data
    1. Personal Information: When you register on the Platform as a member, update your information, purchase any goods or services, take part in promotions or send us emails, you provide us with information that We store and process. That information may include your name, address, telephone number, email address, credit and debit card information, purchase and transaction history, interests, your image, sex, age, location, nationality and other similar information.
    2. General Information: We also automatically receive and/or collect more general information from you and about you as a result of your visits to and use of the Platform. This general information may include data such as your IP address, the date and time you accessed the Platform, the time you spend on the Platform, your browsing history, the internet address of the website from which you linked directly to Our Platform and other similar information.
  3. Use of Personal Data
    1. The Personal Data we collect from you in the course of providing Our services will be processed for the purposes set out below:
      1. To allow you to purchase goods/services on the Platform.
      2. To promote you as the winner of any Promotional Prize Draw.
      3. To maintain internal records.
      4. To improve our products, services and the Platform.
      5. To communicate with you if you have ordered, purchased or taken part in anything on the Platform.
      6. To contact you for market research purposes.
      7. To provide you with information about new opportunities, promotions, special offers and other information we consider relevant to you.
  4. Non-Disclosure of Personal Information
    1. We will not share, sell or rent your Personal Data in any way to third parties outside Our Company, except where we have your consent under this privacy policy; or if required to do so by law or by any competent authority.
    2. We may transfer the Personal Information you provide to us to another country. When we transfer your Personal Information to another country, we will take all reasonable steps to ensure that your Personal Information is protected in accordance with this privacy policy and applicable data protection laws, including through the use of legally recognised data transfer mechanisms.
  5. Security
    1. Maintaining the security of your Personal Data and preventing unauthorised access is a top priority for Us, and we take all reasonably necessary measures to protect your Personal Data against any unauthorised access, use, alteration, disclosure or destruction.
    2. We recommend that you keep the passwords you use confidential and that you take care to avoid "phishing" scams.
  6. Use of Cookies
    1. The Platform uses cookies to identify account holders, track new users, record session information and optimise your experience. Most browsers accept cookies automatically but, if you wish, you can disable them in your browser.
  7. Use of Google Analytics and Tracking Pixels
    1. Our Platform uses Google Analytics to analyse website traffic. The information generated by the cookies together with your data is transferred to a Google server in the United States of America.
  8. Social Media Features
    1. Facebook, Instagram and Google tracking pixels are used on the Platform. This means that third parties may use cookies, web beacons and similar technologies to collect or receive information from the Platform and from elsewhere on the internet and use that information to provide measurement services and targeted advertising.
  9. Your Marketing Preferences
    1. You may choose whether or not to receive our commercial communications by indicating your preferences. You can unsubscribe from any marketing communication by sending us an email at support@idealz.com.ve.
  10. Your Rights
    1. Where the processing of your personal data is subject to data protection legislation, you have certain rights as a data subject. Depending on the applicable legislation, these rights include:
      1. Access: you have the right to request information about how we process your Personal Data.
      2. Rectification: you have the right to request the rectification of inaccurate Personal Data concerning you.
      3. Transfer: you have the right to request the transfer of your Personal Data.
      4. Erasure: you have the right to have your Personal Data erased.
      5. Restriction: you have the right to restrict the processing of your Personal Data in some cases.
      6. Objection: you have the right to object to processing in certain circumstances, including automated processing.
    2. In addition to the above, you have the right to withdraw your consent to the processing of your Personal Data at any time. Such withdrawal will not affect the processing of your Personal Data that took place before your consent was withdrawn.
    3. If you have any questions about the type of personal information we hold about you or you wish to exercise any of your rights as a data subject, send a written request to support@idealz.com.ve.
  11. Retention of Personal Data
    1. We will retain your Personal Data for as long as is necessary to fulfil the purposes described in this privacy policy, unless a longer retention period is required or permitted by law.
  12. Contact
    1. For any query relating to this Privacy Policy, you can contact us at support@idealz.com.ve.

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